CUSTOMER SERVICE & RETURNED GOODS POLICY
Hours: Monday-Friday, 9 AM – 6 PM Central Time
Please contact our Tech Department: Email them Here
Phone: 208.522.1325
Toll Free: 800.728.4982
Fax: 208.529.2162
For help with your TITAN Tank we will need:
Truck: Make, year, model, mileage
Tank: Serial number, and if possible, the information on a small green sticker on the end of the box. The serial number is located on a sticker on the rear of the tank in most applications, for older tanks it is located on the driver’s side on the outboard surface a foot from the rear of the tank.
ORDERS
Please contact Sales: Email Sales Department Here
Phone: 208.522.1325
Toll Free: 800.728.4982
Fax: 208.529.2162
Please note: Products will generally ship within two business days after the date of order.
RETURNED GOODS POLICY
No returned merchandise will be accepted without prior written consent of the management of TITAN Fuel Tanks. Any merchandise which may be returned as a result of a warranty issue shall not be subject to this policy but shall be handled as per TITAN’s published warranty policy.
Any merchandise that is not returned under the provisions of the warranty policy shall be subject to the following:
- Restocking charge, equal to 20% of the purchase price.
- Product returns must be made within 60 days of purchase.
- Customer returning merchandise will be responsible for pre-paid freight to a location specified by TITAN.
- Any item which has been installed or had fuel introduced into it cannot be returned.
- Merchandise condition must be pristine. Merchandise cost will not be credited back to customer until merchandise is returned to and inspected by TITAN Fuel Tanks. If the condition of the merchandise is not sufficient, no credit will be granted.
If you have any questions please feel free to call us at (208) 522-1325 or email us: support@titanfueltanks.com
Feel free to use the email above for any tech question. Your contact information will not be given to anyone!